Gmail Tips

gmail logoI am a Gmail power user.  I use labels, labs, IMAP and all kinds of tweaks to personalize my email experience.  Even so, I learned a bunch of neat tricks from this post, “Top 10 Clever Tips Built Right Into Gmail,” by Lifehacker.  My favorites are:

#5 – Sort Gmail messages by size and get rid of data hogs.

#3 – Access Gmail when it’s down.

#2 – Set Gmail as your default email client.

If you use an iPod/iPad/iPhone for your Gmail, you may also be interested in:

#4 – Set up Gmail on iOS like it was meant to be.

What’s your favorite Gmail feature/tip/trick?

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OverDrive Catalog Updates

The Upper Hudson Library System has been selected by OverDrive, our e-content manager,  to take part in a pilot program that will add functionality to our current digital collections catalog.  The change is slated to take place Monday, May 7.   The new catalog will add three major features:

  1. Recommend to library – allows cardholders to browse the entire OverDrive catalog and suggest the purchase of titles to the library.  Within the recommendation screen, you can choose whether to be emailed if the item is purchased, automatically added to the request list, or both.
  2. Buy it now – if a title is unavailable for immediate download, there will be an additional option to purchase the title (for personal use, not for the library) from a list of vendors.  Side note:the library system gets credit toward e-content for every purchase made through the OverDrive catalog.
  3. Advertising – There will now be a space for advertisements from publishers, OverDrive, and member libraries.  When the pilot program is concluded, the library system will receive credit towards e-content in exchange for the ad placement.

Hopefully, these changes will be a win-win.  Patrons will be able to have a say in the development of our e-collections, as well as the option to get immediate access to desired content.  Libraries will not only benefit monetarily, but will also be able to build collections that may more accurately reflect the tastes of our patrons.

Let us know what you think of the changes, once the new catalog is up and running.  We look forward to your feedback!

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Kindle Glitch with New Harry Potter E-Books

As announced by OverDrive, the e-book and audiobook versions of the Harry Potter series became available for download today (through the library).  Unfortunately, there seems to be a glitch with the Kindle version.  Amazon is aware of the issue and working to correct it.  In the meantime, those users attempting to download Kindle versions of the Harry Potter series will receive an error message.

The ePub and audio versions of the books are not affected.  We’ll let you know when this issue is fixed.  Thanks for your patience!

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“Send To” Somewhere Else in Windows Vista/7

As you may know, right-clicking a file or folder brings up a window called a “context menu.”  This is a list of actions that can be performed with the file or folder.  One of those actions is “Send To.”  This can be an extremely handy shortcut.  For instance, if you choose to Send To and Desktop (in the resulting menu), a shortcut to the file will be placed on the desktop.  Send To>Documents will create a full copy of the file/folder in your Documents folder, leaving the original intact in its location.

While several options are available in the Send To menu by default, you may want to send items to a location that isn’t listed.  To do that:

  • Click the start button.
  • In the search box, type %appdata%/Microsoft/Windows/sendto and hit “Enter.”
  • In a new (second) window, open the folder that contains the location you would like to include.  (Example:  To add the Pictures folder to the Send To menu, open C:/Users/[your profile name here] folder in a new window.  Please note that opening the “Libraries” folder will not work for creating a shortcut.)
  • Right-click the My Pictures folder and select “create shortcut”  This will create a shortcut in the same folder.
  • Click and drag the new shortcut to the open Send To folder and release the button to drop it in.
  • Once it is in the Send To folder, you can rename the item to remove “Shortcut” from the title.

Next time you right click a file or folder, the new folder option should appear.

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Trouble Contacting Us?

If you tried to use our library’s contact form on February 15th or 16th, you may have had some trouble.  Yesterday, I received an email from JotForm, the service we used to create and host our form.  The email stated that the JotForm.com domain had been suspended by GoDaddy, and proceeded to give instructions on how to get the form up and working again easily.  I must say I was very impressed by the speed at which JotForm users were contacted with a solution to this issue.  In fact, no one had even complained about the form on our site being broken yet!  I am thankful we weren’t one of the users who had upwards of 50 forms to fix, though.

Because the email was vague, my curiosity got the better of me, and I did a bit of research.  As it turns out, GoDaddy was responding to a government order, and JotForm was under investigation by the Secret Service.  Despite my initial panic (what had I gotten the library into?!?), I read on to learn that one of JotForm’s millions of users *might* be using JotForm for a phishing scam.  JotForm was eager to work with the government to resolve the issue, but was put off because “a few days” were needed to review the case.  Meanwhile, those millions of users are stuck finding staff/personal time to fix all of those forms.  My question is, why couldn’t the case have been looked at *before* shutting down an entire domain with no warning, inconveniencing all those people and companies?  I can appreciate the interest in protecting the public from a phishing scam, but the reaction seems a bit like clear-cutting a forest to take care of a single diseased tree.  It also feels a bit like SOPA/PIPA to me.  Is anyone else nervous?

For more on the JotForm story, see this c|net article.

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Help Us Fight for E-Book Access

If you saw my previous post about publishers who refuse to sell e-books to libraries, you may remember I encouraged you let them know how you feel about their restrictive policies.  It seems the Librarian in Black had the same idea.  As the Director of the San Rafael Public Library, she has posted the contact information  for those publishers who make their electronic content unavailable to libraries and patrons.  Please join us in the fight to provide access to the bestselling books you want to read, in whichever format you choose to read them.  Thanks for your help!

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Why Can’t I Download That Book?

Have you ever tried to download a bestselling novel from the library, only to find it wasn’t even listed catalog?  You can find it in print from the library, but not the electronic version.  What gives?

The short answer is publisher fear.  Some publishers refuse to deal with libraries for fear their profit margin will shrink.  Others impose a variety of restrictions that make purchasing an e-book far more expensive than purchasing a print copy.  For an example, check out this post from Library Journal that explains why our library no longer judges purchasing titles from HarperCollins to be a wise use of taxpayer money.  Still others, such as Penguin, have issues with Amazon, and libraries get caught in the middle.

For an excellent explanation of this convoluted mess, see this summary by the Times Colonist.  Please understand that we, as librarians, would love to be able to purchase all of the e-books that you, our patrons want to read.  We are doing are best to convince publishers that allowing library patrons to borrow their books may stimulate sales, rather than steal them.  If you would like to add your voice, the publishers in question include HarperCollins, Penguin, Hachette, Simon & Schuster, and Macmillan.  Contact them and let them know what you think about their policies concerning e-books and libraries.

After writing the first draft of this post, I saw an article in Consumer Reports about publishers named above, who are currently under federal investigation for fixing prices on e-books in the US and Europe.  It will be very interesting to see how this plays out…

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OverDrive App Updates

For those of you using the OverDrive App to download e-books and audiobooks from the library, get ready for some useful updates.  According to an OverDrive blog post, the following updates are already available for Android, Blackberry, and Windows phone users, and will become available to iOS (iPod, iPad, iPhone) users soon. [edit: early audiobook return for Apple devices became available on 2/17/12.]

Updates in OverDrive Media Console 2.4:

  • Ability to return audiobooks early. (E-books have always had the capacity to be returned early.)
  • Use the dictionary feature to look up words while reading.
  • Use Wikipedia search while reading.

If you already have the OverDrive Media Console app installed on your device, it should update automatically next time it is opened.  If it does not, try downloading the new version from the Android Market or directly from the OverDrive site.

Happy reading!

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Highlighter Tool

HighlighterHave you ever been reading an article online and wished you could highlight a passage?  Even better – share the highlighted portion with friends?  Awesome Highlighter lets you do just that in several different colors!  After you highlight text/pictures on a web page, you can add a note or just click done. (There is a 2000 character limit.)  Next, you are given options on how to distribute this information, including creating a short link automatically, emailing, copying to clipboard, or sharing via social media sites.  The parts you’ve highlighted are the only ones that show up on the share.  How cool is that??

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More on the SOPA/PIPA Strike

Strike Headline

Fight for the Future, one of the driving forces behind yesterday’s internet strike against the SOPA and PIPA bills, reported in an email that the protest succeeded in getting the attention of lawmakers.  Before the protest, only 5 senators spoke out against the bills.  Now, the count is 35!  For more details about how the strike went, see the SOPA Strike website.

The fight is not yet over.  It will take 41 solid “No” votes to permanently stall PIPA (and SOPA) in the senate.  Please continue to contact your legislators (easy email form!) to let them know you value your freedom online.

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