Pay Library Fines Online

A new feature has been added to the Upper Hudson Library System’s online catalog. Patrons now have the ability to pay for their library fines online with a credit card or PayPal account.

To begin, head over to the UHLS Online Catalog, Encore. There is also a link for “My Account” on the East Greenbush Community Library’s website under the Explore heading.

Once you have logged in with your library card number and PIN, click on the Fines/Fees link on the left. If you have fines, you will see the fine total in parenthesis next to Fines/Fees.

To continue, click on Fines/Fees. Please note that you need to have a minimum balance of $1.01 to pay your fines online.

Here you will see a display listing the details about each fine. Click on the gray Pay Online button to continue.


You can select which fines you would like to pay. By default, all fines are currently selected. Uncheck any fines you would like to pay later. Once you have selected the fines you would like to pay online, click continue. Clicking cancel will take you back to the previous screen.

From here you can enter your payment information. In the top right corner, there is an order summary that displays your the total you will be paying today. There are two ways to pay. If you click Pay with PayPal, you can login with your PayPal account and follow the steps from there. The second option is to enter your credit card information and billing address and click the Pay Now button. Once your payment has processed, you will get a confirmation message that your payment has gone through.

If you have any questions, please contact the library. Have you tried out the new pay online feature? Let us know in the comments!

Tagging the Library Catalog

tag

Our latest public catalog has some new features that we are excited to see patrons using. One of these features allows patrons to “tag” items in our catalog. The purpose of adding a tag would be to make an item easier to find. For example, if I ran a book club at the library, I might want to add the tag “EG Book Club” to every title we discuss. That way, any patron searching the catalog for “EG Book Club” would find all of those books grouped together in the results.

The Issue

Recently, we have discovered that there may be some confusion about the nature of tags in our catalog. Given some of the community tags we’ve seen, it appears that patrons believe them to be private. Consider the following example:
Tag example 1. If they get it in large print or the e-book version

Clearly, this is a patron’s note to self and not meant for public consumption. Unfortunately, there is no way we can let the patron who added it know that a more effective way to accomplish this privately would be to use the My List feature of the catalog, which we will outline in a moment.

Other patrons may think tagging an item is a way to communicate with library staff:

Tag example 2. Renew e-book

I assure you that no staff member will see this unless they find it by accident.  If you have created your own tags assuming they were private, please help us clean up the catalog and protect your privacy by deleting them.

My List

If you would like to make personal notes to yourself on items in the catalog, there is a more elegant way to do this. It involves an additional click or two, but there are many more options available to you when you use this method. For example, when you add items to a list, you can request them all at once or one at a time. You can also create multiple lists and organize them as you wish.

You can use “My Lists” to save lists of items that you wish to revisit for later use. The content in these lists is stored until you remove it. In “My Lists”, you can create folders to group your stored titles in ways that help you to organize your content. Titles stored in “My Lists” can be viewed and retrieved by logging into your My Account and using the “My Lists” link.  Login to My Account and the search for an item you wish to add to your list.  Click on the icon to “Add to cart.”

Add to cart icon

When you have gathered all of the items for your list in the cart, click on “My Cart” next to your name in the upper right of the screen.

My Cart link screenshot

Click “save to list” and either create a new list or save to a list already created and confirm.  To see your lists, return to your account details by clicking on your name when logged into the catalog. Select the “My Lists” link to view the lists created.  Click on a list name export it or request/delete items on the list.

My Lists link

How would you use the tagging feature in our catalog? Let us know in the comments.